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If your broker uses LoanPilot.

You do not need to set anything up. Here is what changes at your end, which is not much, and all of it in your favour.
Step 1

Your broker sends you a link

For a phone or video appointment, you get a link. Open it in your browser at the agreed time. There is nothing to download and no account to create.

Step 2

You have a normal conversation

Your broker asks about your income, your spending and what you are trying to do. LoanPilot writes it down, so your broker can listen instead of typing.

Step 3

You send your paperwork as you always have

Payslips, bank statements, identification, ATO notices, sent by email or photographed on your phone. LoanPilot reads them so nobody has to type them out again.

Fewer forms, one conversation, and a broker who is listening.

The long list of questions every broker has to work through does not go away. It just stops being something they type while you wait.

Your broker checks everything

Nothing goes anywhere on the strength of a computer reading it. Your broker reviews and confirms every figure before it counts.

Your information stays in Australia

The service stores and processes your information in Australia.

Run by a certified operator

LoanPilot is built and operated by Telligro, which holds ISO 27001:2022 certification for information security.

Not sure whether your broker uses LoanPilot?

Ask them, or point them our way. LoanPilot is offered through your broker, so borrowers do not sign up directly.

Contact us

Are you a mortgage broker?

LoanPilot gives your business the document reading, the recorded interview and the review loop. See it on your own files.

Your clients' data stays in Australia.